Caio Induscar renewed its ISO 9001 certificate

2012-12-06 ISO 9001 is based on international standards and demonstrates to the customers that the company is concerned with delivering high quality products and searching for its processes continuous improvement.

Last month, Caio Induscar went through an assessment of all its processes related to quality, focused on continuous evolution, and got its second recertification. The certificate is valid for 3 years and every year, it is carried out maintenance audits to check the Quality System of the company, aligning the requirements of the standard.

Since the first certificate, many processes of the company have evolved, such as planning, higher activities standardization, training for employees´ capacity building and motivation, facilities improvement, incorporation of new technologies and market strategies, improvement programs development, strengthening of partnership in the whole productive chain, among others.

A differential of the paulista bus body builder is its flexibility to meet and exceed their customers´ needs. Thus, many times, some processes are considered handcrafted. High diversity and complexity require great competence, planning and high investment in technology and people training. With such a detailed process, Caio Induscar products have superior quality, highlighting structure and comfort.

The company also develops quality actions to strengthen its relation and communication with customers, assuring the full compliance and exceeding their needs. It also carries out periodic campaigns involving the employees, making them aware of the importance of producing high quality items, meeting the most rigorous standards of quality and safety.

The company mission is to develop products with excellence in transport, meeting the customers´ expectations and the wellbeing of employees, partners and community.

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