CAIO HOLDS SECOND TECHNICAL MEETING OF 2024

2024-10-17 With almost eight decades of experience, Caio has established itself as a reference in the production of high-quality urban buses, offering solutions that optimize the daily operations of its customers.

One of the actions highlighted by the brand is the Technical Meeting, which aims to strengthen its relationship with customers, allowing their suggestions and needs to be heard, which results in continuous improvements in products and services.

The most recent edition of the Technical Meeting took place last Tuesday and Wednesday of October (15 and 16), at Caio plant in Botucatu (SP). The event brought together internal Caio teams, sales representatives and customers from companies operating in public transportation in Goiás and the Federal District.

At the event, participants had the opportunity to visit the factory, closely following the bus manufacturing processes.

A discussion group addressed key considerations and insights shared by the participants, with the Caio technical team monitoring the dialog and providing feedback.

Throughout the event, participants enjoyed coffee breaks and special lunches, promoting an environment of interaction and exchange of ideas.

Coordinated by the Corporate Communications and Marketing department, in partnership with the After-Sales and Quality sectors, the event generated significant returns and benefits for the companies. With each new edition of the Meeting, our internal team fosters significant advancements. We receive a lot of feedback that inspires us to continue, collaborating with other departments,`` comments Tânia Pires de Souza, Corporate Manager of Communication and Marketing at Caio Group.

Jean Alves, Caio`s After-Sales technician, explains the internal procedure after the Meeting: “During the event, we recorded both the areas for improvement and the positive feedback provided by each customer. Now, our next steps involve transforming these suggestions into valuable lessons that will drive our enhancement, while also using the compliments as motivation and benchmarks to be followed.``

Doniselma Ribeiro de Lima, Caio`s sales representative in the Brasília region, praises the organization of the event and comments: ``The freedom that Caio provides to customers for voicing their concerns results in mutual improvement: the company has the chance to enhance its products and services, while customers feel valued and connected, empowered to share their challenges openly.``

Caio customers can always count on our network of representatives in various parts of the country, in addition to technical assistance and parts replacement services, with efficient and agile teams to meet their needs.

About Caio: Operating for more than 78 years, Caio is a reference in terms of mobility solutions, offering urban buses to the operators with the best cost-benefit, and decent and safe transport conditions to passengers. Caio is committed to offering customized services, providing agile and excellent technical assistance, replacement parts, in addition to warranty, operation, and maintenance manuals, to all customers.

More information:
For more information about Caio, visit: http://www.caio.com.br, and social media @caioinduscaroficial.

Caio Group Press Office | October 2024 - (14) 98222-2261 – Monica Quemel

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